Carol CalderCounselling & Psychotherapy in Norwich

Frequently Asked Questions

Is counselling right for me?
Many people find that it really helps to talk to someone who is specially trained to listen. I know how hard it can be, however, to take that first step and that’s why I offer a 30 minute initial consultation free of charge. It’s an opportunity for you and I to meet and discover if this is right for both of us. I say ‘both of us’ because research, overwhelmingly, suggests that relationship quality is one of the most important contributing factors in the effectiveness of counselling.

What kinds of things do you deal with?
Here are just a few examples but this list is not exhaustive:

Low self-esteem/loss of confidence
Personal development
Panic attacks
Eating distress

I want to try an initial consultation. What do I have to do?
You can phone me for an informal chat. I’ll ask you for some brief details about what brings you to counselling, we can fix an appointment that’s mutually convenient and I’ll give you my address. If I’m not available when you call please leave a message and I’ll get back to you as soon as I can. Alternatively you can send me an email asking me any questions and I’ll respond by email or phone, whichever you prefer.

Is it confidential?
Yes, of course. I work from home in a secure space where you can be assured of privacy. Confidentiality is absolute unless I have serious concerns for your (or another’s safety). But I would always seek to discuss the matter with you first. I am guided by the BACP Ethical Framework in this regard.

How much does it cost?
Initial consultation (intake session) Free per 30 minutes
Following sessions £45 per hour

Sessions are for 1 hour and usually take place at the same time each week. Missed sessions will be charged for unless you are able to give me 36 hours notice.

When are appointments available?
I offer sessions Monday, Tuesday, Thursday and Friday 9-5. But if this doesn’t suit please ask. I am always prepared to be flexible.

How can I check that you are a qualified counsellor?
There is no statutory regulation in place for the counselling/psychotherapy profession. However I am a Registered Member of the BACP and you can confirm this by looking me up on their website.

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